Terms and conditions
1. CANCELLATION POLICY
1.1 Todays Price
You can cancel your booking without charge up until 1 day before arrival date. If you cancel your booking later than 1 day before your arrival date or you do not arrive on the day of check-in, we will charge you the total cost of the booking.
1.2 Non-Refudable Rate
The guest will be charged the total price of the reservation if they cancel at any time.
1.3 Contract Rate
Cancellation policies 1.1 or 1.2 will be used. Cancellation policy is mentioned in the rate description.
2. PAYMENT
2.1 Todays Price
If you have not paid the booking in advance, the payment shall be carried out upon arrival. We accept the following modes of payment: Visa, MasterCard, cash (EUR)
2.2 Non-Refundable Rate
Full payment is required at the time of booking.
2.3 Contract Rate
Payment can be made also via invoice. 14 days net for domestic customers only, billing agreement required.
3. EARLY DEPARTURE
If you leave the hotel before the end of your booking, you must notify us of your departure, at the latest, by 6 PM the day before your departure. Changing the booking may affect the total cost of the booking. Depending on the duration of the booking, other terms and conditions may apply.
4. CUSTOMER’S LIABILITY
The customer is fully liable for any damage caused to the property of the hotel and its guests caused by the customer, their visitors or pets. If we detect smoking inside the room, we will charge an additional cleaning fee of 250 EUR (minimum).
5. HOTEL’S LIABILITY FOR GUESTS’ PROPERTY
We are not responsible for your property unless we have separately agreed to store your belongings in our storage. We are not responsible for your luggage, other property or vehicles parked in the hotel’s parking area.
6. SPECIAL TERMS AND APPLICATION
These booking terms apply to all accommodation reservations, unless a separate agreement has been made or unless otherwise stated in the product’s terms and conditions.
The hotel reserves the right to make price changes if they are based on changes in value-added tax, legislation, or public charges imposed by authorities after the confirmed reservation or during the agreement. Changes will be notified to the customer separately.
